Privacy Policy

Dear visitor,

This page is here to let you know what information we collect about visitors to Sunship.com. As you may have noticed, most web site Privacy Policies are long, impenetrable and boring tomes, filled with language that seems more intended to satisfy lawyers than inform visitors. They are often so obscure, it's impossible to tell what the company will or won't do with your information. In effect, they turn the idea of a privacy policy on its head: they keep the company's policy private.

This Privacy Policy is different. It is fairly short, and written in sane English. If anything in here doesn't make sense, or if you have questions about it, please send us a message. We'll be happy to answer your questions.

 

What information might be collected

 

Automatic records

By and large, we know very little about anyone who simply visits this site. Our web hosting provider, Canadian Web Hosting, automatically records a few general things about visitors to the site (this is done automatically by most web hosts). These things include what country visitors come from, what web browser and operating system they're using, and what site referred them to Sunship.com, and what pages on Sunship they went to. We also use the open source web analytics tool Piwik to collect statistics about how people use the site. It collects similar data to the things collected by the web host.

Opt-out of Piwik Analytics

Other information

Other than the generic information mentioned above, we only collect information visitors give us intentionally. For example, we have a list of people who have signed up to get news and updates from Sunship. There's a form on the right sidebar of the home page where visitors can put in their email address if they want to be notified of future events and the like. If you've signed up already and would like to be removed from the list, just send us an email through the contact page and we'll remove your name and email address.

We also collect information when you make purchases through the web site's secure ordering system. All the information that goes along with a purchase (name and address, email, phone, credit card info, etc.) is transmitted over a special secure connection known as SSL (this is indicated by the "https:" at the beginning of the address, and the padlock icon in your browser). SSL means that your info is put into a very complex computer-generated code before it's sent over the internet from your computer to our web host.

 

Information sharing

Sunship Productions doesn't generally let out any information about our customers and visitors to third parties. We may occasionally use the contact information collected on Sunship.com to let people know about projects that are related to Sunship Productions and done by the same people who operate Sunship.com, but not undertaken by Sunship Productions specifically. In addition, there is always the possibility that we'll be required to hand over some information to a law enforcement agency of some kind. Like with most web sites, the majority of the information that comes in through Sunship.com ends up in a database on our web host's server. Though we don't directly control access to that database, our web host (canadianwehosting.com) is responsible for protecting it from unauthorized access. They use a very sophisticated hardware-based system called TippingPoint for preventing intrusions to their network.

 

Viewing, changing or deleting your information

If you'd like to know what information we might have about you, just send us an email through the contact page, or call 250-935-6785. If there are any errors in the information we can easily correct them at your request, or if you'd like your information to be deleted from our records, we can do that too.

Changes to this policy

This policy might change from time to time. We'll update this page when it does.


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